Well, replacing pads with snaps is MARGINALLY more trouble; first of all they have to punch the larger center hole which takes a couple minutes to find the hole punch, a couple minutes to select the right size hole, and 15 seconds each to punch the hole; then you float the pad as per normal, then an additional 15 seconds or so to push the snap into place. So I'd say on the order of 45 seconds additional labor per pad. At $120/hr, that's $2/minute, they should charge something like US$1.50 more per pad for snaps.That just means you should look elsewhere. That’s either BS (see post above) or the tech has not actually done this before. Or the tech just doesn’t want to do it.
Ask your musician friends who is a good and honest tech, and name-drop like crazy when you talk to her/him: “So-and-so recommended you highly, can you work on this sax?”
