Miscellaneous Purchasing preferences: Paypal, Card or other

[Sue]

I use Paypal purely for my convenience, however would be happy to go with whatever is the least expensive option fotr the cafe. Would Apple pay or Amazon pay be options for you or are they too much of a clat/rip off?

 

[Pete Thomas]

Would Apple pay or Amazon pay be options for you or are they too much of a clat/rip off?

The only options at the moment are Paypal or Debit/credit card. I can look into Apple Pay but am not sure how it works with subscriptions

 

[jambsspiii]

I'm considering upgrading my membership. This option is easier for me and more secure since I'm across the pond in my opinion.

Edit: Paypal

 

[Pete Thomas]

I'm considering upgrading my membership.

Thank you, you're a star!

This option is easier for me and more secure since I'm across the pond in my opinion.

Which option, we've mentioned a few. Currently only Paypal is an option for upgrades but we are about to test card payments

 

[jambsspiii]

Thank you, you're a star!

Which option, we've mentioned a few. Currently only Paypal is an option for upgrades but we are about to test card payments

I'm sorry Pete, I voted and for some reason posted without adding that pertinent info. I prefer using Paypal.

 

[Digger2054]

I'm an either or person.

If I trust the site, I'll use my card... If I'm a bit suspicious (not that I am of the Cafe) PayPal, if I've left my wallet in another room, and PayPal is an option I'll use it.

As Jambsspii said, if I am buying in a foreign currency will use PayPal as it concerts to GBP, my bank charges for foreign payments.

For my business it's either BACS, or card, as it makes my bank reconciliation easier.

My understanding is that PayPal doesn't always require a user to login or register and you can pay by card using PayPal too.

 

[jonf]

PayPal, for convenience.

 

[Pete Thomas]

As Jambsspii said, if I am buying in a foreign currency will use PayPal as it concerts to GBP, my bank charges for foreign payments.

My understanding is there are two different things. With online transactions it's different to actually using your card in a foreign country where a bank adds a charge. For online transactions (at least with Stripe) my understanding is there is no additional fee associated.

I will need to check but I'm sure if there was I would have had loads of complaints from my lovely international customers.

 

[Pete Thomas]

I understand the perceived advantage with Paypal's buyer protection policies. But from the seller's POV this can be very disadvantageous.

Case study:

• Customer bought TamingTheSaxophone Vol2 but put an incorrect postcode on the shopping Cart/checkout.
• Did not contact me after it didn't arrive but started a dispute with Paypal
• Paypal froze the funds and put a restriction on my account in spite of showing them proof that the customer had given a wrong (non-existent) postcode

I eventually got the money. But had a permanent record on my PayPal account as if I was the one in the wrong. I believe these "black marks" can build up until you are booted off. I have two now, both of which are the fault of the customer 🙁

 

[Pete Thomas]

I eventually got the money.

And to add insult to injury Paypal gave the buyer a full refund, even though a large percentage of Vol 2 purchase is a download - so they ended up getting that free of charge.

 

[Pete Thomas]

This option is easier for me and more secure since I'm across the pond

I don't think it is any more secure than a secure card processor.

I prefer using Paypal.

That's fair enough (but your vote implied it was more than a preference, ie you wouldn't buy unless it was Paypal)

 

[Digger2054]

My understanding is there are two different things. With online transactions it's different to actually using your card in a foreign country where a bank adds a charge. For online transactions (at least with Stripe) my understanding is there is no additional fee associated.

I will need to check but I'm sure if there was I would have had loads of complaints from my lovely international customers.

I think the fee's with stripe are more on the buyers side with their bank than yours, although foreign cards may incur additional fees.

Your case study is exactly why I don't accept PayPal for my business, their terms seem to override anything we have.

 

[Pete Thomas]

I think the fee's with stripe are more on the buyers side with their bank than yours,

That conflicts with the fact I am paying fees and that buyers are not.

 

[jambsspiii]

I don't think it is any more secure than a secure card processor.

That's fair enough (but your vote implied it was more than a preference, ie you wouldn't buy unless it was Paypal)

Whatever you want to do; I just put in my two cents.

 

[Pete Thomas]

Whatever you want to do; I just put in my two cents.

Well no, if you were thinking you wouldn't buy (or renew - thank you!) you subscription if we didn't have Paypal, it would have an effect on decisions I make regarding whether or not to discontinue Paypal.

 

[jambsspiii]

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[Digger2054]

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[Pete Thomas]

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[Pete Thomas]

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[Digger2054]

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