(bottom of page)
The story is at
In short:
Customer bought a Berg mouthpiece on Berg Larsen (BL) website and returned it, insured and tracked via Poste Italiane, back to BL, based on a prior agreement with BL. BL did not acknowledge the return and stopped communicating. Customer is out of a significant chunk of money (350 Euro plus taxes plus insured and tracked shipping) and does not have the mouthpiece, either, as it was returned to BL.
In short:
Customer bought a Berg mouthpiece on Berg Larsen (BL) website and returned it, insured and tracked via Poste Italiane, back to BL, based on a prior agreement with BL. BL did not acknowledge the return and stopped communicating. Customer is out of a significant chunk of money (350 Euro plus taxes plus insured and tracked shipping) and does not have the mouthpiece, either, as it was returned to BL.
