Saxophones Crazy prices or a big mistake?

cappers

Senior Member
Messages
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Location
Sussex, UK
Trawling around the net for reeds I came across 'woodwindandbrass.com' in Portsmouth UK, who appear to be having a massive sale, up to 90%+ off :
e.g.

Screenshot 2025-12-16 at 11.56.47.webp


Woodwinds | Shop Orchestral, Brass, Percussion Instruments & Pro Audio Gear. | Woodwind and Brass

Yamaha, Yanagisawa, Selmer, Mauriat etc at knock-off prices? Ditto mpcs, ligatures, reeds, all heavily discounted.

I saw some Ishimori Wood Stone tenor reeds for £7.24 plus £10 P&P for 5?
Screenshot 2025-12-16 at 12.06.02.webp


Do you think this is for real or has someone messed up the pricing algorithms?

They aren't answering the 'phone and not responding to emails?

Seems too good to be true.........
 
They've either been hacked, or someone has made a % discount error?

Still no replies to emails or phone calls (no number given but I found one after a web search -
023 9235 2227. (023 9*** is the Portsmouth area code)
  • Email: xcyho773<<at>>outlook.com
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM
"Our customer service team offers 24/7 email support. We aim to respond to all inquiries as quickly as possible, typically within our standard business hours."

The 'About Us' page reads like AI script?!
About Us | Woodwind and Brass
© 2025 woodwindandbrass.com - All Right Reserved.

Very strange.
 
If you type the website in Google this what you get.



The website woodinandbrass.com is reported by multiple sources as being associated with scams and highly unlikely to be a legitimate, trustworthy business.
Key concerns raised by users include:
  • Misleading business location: The website is designed to look like a British company but reportedly sells cheap goods from China with difficult return policies requiring international shipping that costs more than the item itself.
  • Poor product quality: Customers who received items reported receiving products that were very cheap, looked completely different from the pictures on the site, or were not what they ordered at all.
  • Suspicious domain details: Research indicated the domain was recently created in Iceland, which contradicts the professional appearance and claimed business location.
  • Customer service issues: Users reported an inability to get refunds, unresponsive customer service, and an email address widely associated with scams.
  • Unrealistic discounts: Products were offered at massive discounts, which is a common red flag for scam websites.
Recommendation: It is highly advisable to avoid making any purchases from woodinandbrass.com and to be cautious about providing any personal or payment information on the site. If you have already made a purchase and suspect a scam, you should contact your bank or credit card company immediately to file a chargeback or dispute the char
 
Strange that it says Portsmouth, the company that produced Bauhaus saxophones was based very near there and called Woodwind and Brass Ltd. It was however a totally legit company.
 
Thanks @jazzdoh for doing the donkey work! Thought it looked too good to be true :rolleyes:

I found a thread from 2011 by @rhysonsax who bought a BW tenor from WW&B
Tech/maintenance - G2 (second octave) is screaching - why ?
but probably not from woodwindandbrass.com!

Shame, a YTS-62 for 200 notes :rofl: I'd buy a car full!

I didn't buy that tenor from WW&B but it was their Bauhaus Walstein brand (M2 model) and I bought it new from Allegro Music in Oxford. I visited the WW&B premises (a house) in Waterlooville a couple of times and had good dealings with them.

As well as the Bauhaus M2 silver tenor I also have the same in alto, a nice little sopranino and a bronze alto too. They were a good brand that was one of the earliest to offer good Chinese-made instruments. The initial prices were very attractive, but they did go up considerably over time.

Rhys
 
Last edited:
To be clear, Woodwind and Brass is a completely different name (or company) than Woodwind and Brasswind.
Woodwinds and Brasswind is / was owned by Guitar Center….who is owned by Ares Management. Who also owns Musicians Friend and Music 123. WWBW is now rebranded as Music & Arts ( formerly ABI, American Band Instruments)

The first thing I look at with these types of listings is the “contact us”. Consistently anything with an “@outlook” address is a scam !
IMG_1036.webp

Lastly I do a net search.
 
If you do order. Expect your charge account to be billed immediately. 7-10 days for item to ship ( label processed) by donkey with tracking. Package size not included. 20 days to deliver. Delivery confirmed but no signature required. Enjoy your new phone charger cord. Good luck getting a dispute resolved with bank card. You’ve likely already paid the bill. It’s already been 32 days.
 

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