It's only fair to point out, though, that he's the only sax tech I've been to. I've had some dubious clarinet repair experiences in the distant past, though, so I'm not speaking from complete inexperience. Hope that helps.
I've taken two altos there, the first was a complete repad and came back playing superbly. The second went for a service and was returned having had a couple of pads replaced but in an almost unplayable state which I didn't find out for some months due to illness. I would never go there again and only use Woodwind Exchange in Bradford now.