My experience also has been that when white gloves are provided, beware! The finish or something is not right. why? because a long time a go a friend of mine bought a sax from a place called kk music store without asking me about it first (not that I am be be-all of sax knowledge), but I could have at least steered him toward a used conn or some such at least a Bundy student model would have been better than what he got. It was a complete disaster. would not even tune to A=440 (or 442 for that matter). and it came with white gloves. Have never seen that on a quality sax.