Lost in the post

[Tommy Ng]

I recently ordered a ligature for my tenor from W&B. It was sent out last week by first class but i have yet to receive it. I emailed martin and he confirmed that the item been sent out.

I suspect it is lost in the post, most probably been delievered to somewhere else. This is not uncommon in my area.

Wonder if W&B or myself can claim it back from the post office??

 

[Jules]

Unfortunately- with the postal strike there are some really severe delays in various areas at the moment (stuff taking a week first class isn't unheard of at current).
As for B&W being able to claim- only after 28 days and only if they have proof of posting (which costs money if you're a small business and would corresponingly raise postage costs)...