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iphone locked

Tommy Ng

Member
Messages
580
Hiya

Wonder if anyone could give me some advice before i go back to the phone shop.

I upgraded my phone contract for an iphone, still with the same phone number. I was given a new sim card, with the same phone number, and the new sim card was activated yesterday. I try put in the new sim card into the iphone but then it doesn't work. The phone is still "locked" ????

Should i do something to activate the phone???? The new sim card is Ok on my old phone ...

:confused:
 

half diminished

Senior Member
Messages
1,343
You need to activate the iphone via iTunes. When you connect the phone and then start iTunes, it takes you through a process. It's a pain but there it is!
 
OP
Tommy Ng

Tommy Ng

Member
Messages
580
Ohhhhh ..

Do i need to connect the phone to a PC and activate the phone via iTune website ???

:confused:
 

Pete Thomas

Chief of Stuff
Commercial Café Supporter
Messages
13,341
Once you connect the phone via USB, you will then see it in the menu on the left of iTunes, above the playlists. Click on there.
 
Saxholder Pro
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